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Pour toute entreprise plaçant le client au centre, il est impératif de [...]

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Le parcours client sur un site e-commerce : 10 étapes en une infographie

03 April 2020 / 0

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In 20 years, e-commerce has become an important part of world trade. In 2017, more than 20,000 e-commerce sites were created in the world. Most of these sites respond to a direct offer to consumers, B2C. The digital transition is global and modifies all the patterns of traditional distribution. B2B business relationships will not escape this irreversible change. The plural offer B2B e-commerce is the announced end of the classic intermediaries of international trade. www.new-b2b-intermediation.com is a website gathering articles from any country concerning the worldwide mutation of this new commercial intermediation.

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